Premium Support
Autonomous use of SabioCast, with premium support
Get the best of both worlds: run the platform yourself, and have our engineers on hand with guaranteed response times and a service level when it matters most.
Included with every SaaS plan
- Complete help centre with manuals, tutorials and FAQs
- Technical support by email (best effort)
- Assistance during Brussels office hours
Premium support add-on
- Direct contact during live streams with instant availability
- Guaranteed response times for extended broadcasts (negotiable)
- Custom Slack channel to chat directly with support engineers
- Virtual meetings via Slack, Zoom, Teams or Google Meet
- Support during your testing phase
- A team of experienced streaming professionals
Premium support vs managed service
Which one do you need?
Premium support
You manage interpreters, captioners and live stream operations. SabioCast provides technical oversight and rapid assistance.
Managed service
SabioCast sources and manages interpreters and captioners and runs the event with you — recommended if you're new to live streaming.
Managed servicePricing is a custom quote based on broadcast duration, scope and requirements. Request one here.
Get started now
Start live streaming today with a solution of choice. No credit card required.